NON-CONFORMITIES
Manages the registration and investigation of quality non-conformities. The tool enables the registration of non-conformity information including photo/video uploads. It allows the investigation be carried out and recorded in the system which provides root cause analysis tools as 5 why analysis and fishbone diagram. The tool is connected to the “Action Plans” system which allows users to monitor plans. The system also has reports to monitor the non-conformities status in addition to the root causes pareto report.
Key Functionalities
- Database with non-conformities for tracking and follow up
- Link with Action Plan module – actions go automatically to the central database
- Integrated root cause analysis tools
- Attachments (e.g. documents and photos to show more details of the accident)
- Non-conformities can only be finished after actions are concluded
- Automatic reports – by month, department, area, team, location, status, type of material,…
Impact
- Standardisation (e.g. forms, database,…)
- Elimination of NVAA to generate reports and to find related analysis and action plans
- Control and traceability of non-conformities – reduction of reoccurrence
- Learnings sharing between lines, departments and sites