Analyse RCA

Provides templates of RCA / Problem Solving for the investigation and resolution of problems (PDCA). The format has integrated route cause analysis tools such as 5W2H, fishbone diagram and why-why analysis. The tool is also connected to the “Action Plans” system which allows users to create and monitor actions.

Key Functionalities

  • • Single database with RCA for tracking and follow up
  • • Link with Action Plan module (countermeasure)
  • • Integrated root cause analysis tools such as 5W2H, fishbone diagram and why-why
  • • Attachments (e.g. documents and photos to show more details of the problem)
  • • RCA can only be finished after actions are concluded to avoid recurrency
  • • Feed / communication thread
  • • Email notifications/alerts
  • • AI feature to suggest similar RCAs based on the historical database
  • • Automatic reports – by month, department, area, person, team, type

Impact

  • • Standardisation (e.g. forms, database,…)
  • • Cost reduction with paper forms (print shop)
  • • Elimination of NVAA to generate reports and to find related analysis and action plans
  • • Improvement on performance management solving problems and avoiding recurrence
  • • Control and traceability of RCAs
  • • Share learning between lines, departments and sites

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