Analyse RCA
Provides templates of RCA / Problem Solving for the investigation and resolution of problems (PDCA). The format has integrated route cause analysis tools such as 5W2H, fishbone diagram and why-why analysis. The tool is also connected to the “Action Plans” system which allows users to create and monitor actions.

Key Functionalities
- • Single database with RCA for tracking and follow up
- • Link with Action Plan module (countermeasure)
- • Integrated root cause analysis tools such as 5W2H, fishbone diagram and why-why
- • Attachments (e.g. documents and photos to show more details of the problem)
- • RCA can only be finished after actions are concluded to avoid recurrency
- • Feed / communication thread
- • Email notifications/alerts
- • AI feature to suggest similar RCAs based on the historical database
- • Automatic reports – by month, department, area, person, team, type
Impact
- • Standardisation (e.g. forms, database,…)
- • Cost reduction with paper forms (print shop)
- • Elimination of NVAA to generate reports and to find related analysis and action plans
- • Improvement on performance management solving problems and avoiding recurrence
- • Control and traceability of RCAs
- • Share learning between lines, departments and sites