Alerts

Manages the registration of quality alerts. The tool enables the registration of quality alerts using (with the upload of photo/video) and pareto reporting. The system also has an RPF analysis (Repeatability, Predictability and Frequency) for prioritizing failures and quality cycles. Cycles are open in the system itself and have analysis tools (5 why and fishbone diagram) to identify the root cause. The tool is connected to the “Action Plans” system which allows users to monitor plans.

Key Functionalities

  • Database with alerts
  • Configuration of failures list
  • Configuration of different weights of detectability and severity by failure for prioritization
  • Integrated to projects module
  • Attachments (e.g. photos/videos to show the problem)
  • Automatic reports – by month, by department, by area, by person, by team, by behavior.  top 10 failures,..

Impact

  • Standardisation (e.g. forms, database,…)
  • Elimination of NVAA to generate reports and to find related alerts, quality cycles and action plans
  • Improvement on performance management (e.g. indicators, real time information,…)
  • Optimization of the actions prioritization by the central Quality team with better inputs
  • Reduction on cost of non quality (prevention vs reaction)
  • Cost reduction with paper forms (printing)

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